Contact us

We're here to help!

We pride ourselves on offering all our customers first class products and a first class service. However we recognise that nobody's perfect and things occasionally do go wrong so we've provided you with all our contact details should you have the need to get in touch.

 

Contact Details

Sweets 'n' Candy is a trading name of;

Event 5 Limited,
Unit 2, Greenfield Farm Industrial Estate,
Greenfield Road
Congleton,
Cheshire,
CW12 4TR

Telephone: 0845 519 0970 - This is a 'Local Rate' number

Office hours are 9.30am to 5.30pm Monday to Friday. Please be aware that our lines get very busy and occassionally you'll be asked to leave a message but please be assured that we will get back to as soon as we possibly can.

 

Email us for a FAST response

Email is our preferred method of communication - its quick and you're guaranteed a fast response.

To prevent 'spam' and junk mail we've added the words 'nospam' to our email addresses - please delete 'nospam' from our email address before sending.

 

customerservice@nospamsweetsncandy.co.uk (general website enquiries)

or

customerservice@nospamevent5.co.uk (account and payment enquiries)

 

We aim to respond to all emails within 24 hours

 

How to RETURN products

If for any reason you need to return goods to us, please make sure that you obtain a RN number for the items you are returning and please make sure that this number is included with the goods. Returned goods will not be accepted without a valid RN Number. Please email to arrange a return.