Call Us: 01254 262160 (Office Hours: 9.30 to 4.30 Mon-Fri)

Delivery Information and Shipping Charges

We like to be really 'up-front' with our delivery charges. We feel that certain other websites are misleading when they quote really low charges. With some of our competitors, you don't know what the real delivery charge will be untill you get to the checkout! Vat is included in all the prices we quote.

Sweets and candy are heavy so they're not cheap to send however, due to the large volume of orders we send out each day, we receive excellent rates from our carriers. We do not 'mark-up' our carriage and packing charges and we often charge you less than what it actually costs us.

We don't use the Post as its way too expensive. We only use specialist couriers (for the UK we use Yodel), this means hat we can track your delivery and be certain that it will arrive on time!

Our carriers generally require a signature for all deliveries - that way we can track your parcel in the event of any problems. However, you have the choice of requesting that your parcel is "Left in a Safe Place" in which case your delivery will be left without a signature but neither ourselves or our carriers will be held responsible for missing parcels or non-delivery once the goods have left our warehouse. If you want your parcel "Left in a Safe Place" then request this in the special instructions box at the checkout.

UK MAINLAND ADDRESSES

Our delivery price is £3.95 for our standard 3 Working Days Courier Service. We also offer a Priority Mext Working Day Service too if you need something delivering urgently.

The delivery choices available for your area are shown during the  Checkout stage of your purchase and the charge will be added to the total cost of your purchases.

DELIVERY GUARANTEES

We DO NOT guarantee delivery times as sometimes parcels can be delayed for reasons beyond our control.

If your order is urgent please call us before placing your order to check stock and delivery.

SCOTTISH HIGHLANDS & ISLANDS

 Delivery normally takes 3-5 days to most areas although certain islands and remote areas can take up to 8 days.

ISLE OF WIGHT, ISLE OF MAN & SCILLY ISLES

Delivery normally takes 3-5 days.

NORTHERN IRELAND

Delivery normally takes 3-5 days.

BFPO's

We are currently unable to deliver to BFPO addresses but we hope to change this soon

European Addresses

We offer excellent rates for delivery to the countries in Europe.  The price will be calculated at the checkout. Delivery is by FedEx and takes between 2 - 5 days depending on location.

North America & Canada

For the time being we are unable to deliver to North America. This is due to import problems with US Customs & Excise. They have imposed quite stringent restrictions on the importation of foodstuffs. We have applied for an import license and are waiting for this before we can resume deliveries. Sorry for this.

Rest of the World

We are happy to deliver to any other country in the World so please contact us with your requirements and we'll work out a delivery price for you.